Privacy Policy

Statement about and Privacy

At, we understand that the process of selecting the right health care coverage for an individual or family member is a personal one. It is our commitment to protect your privacy while ensuring that you are offered useful and comprehensive information to help you make your decision.

At, we also understand that relationships are built on trust. So we want to make sure that we clearly disclose to you the kind of information our website may collect and what we do with that information.

The Information We Collect & How We Collect It

Personally Identifiable Information. collects two kinds of information: The first, and most important to you, is information that is personally identifiable to you. This is information could include: your name, telephone number, email address, home address and social security number. We do not collect personally identifiable information (“Personal Information”) unless you decide to provide us with it. You are never required to provide us with Personal Information but not all of the services we offer will be available to you without that information. For example, we will ask for your contact information if you have requested us to send you information about certain plans or services.

We do NOT ask for and do NOT collect Medical Records from you. Those records remain between you and your doctor.

If at any time you would like to review or update the Personal Information we have collected about you, can be done by contacting us. While you work with us, you remain in control of all of your personal information at all times.

Aggregated Information

As is true of most websites, also collects anonymous technical and statistical information when you visit our Site. This may include things such as Browser types, IP address of visitors to our Web page, Cookies, Computer Operating Systems, and Clear Gifs from e-mails and ad banners. We also collect aggregate information on what pages visitors’ access and how long they stay on each page. We use this information to improve our marketing and promotional activities, to analyze our site usage, and customize our site to better meet the needs of our site visitors. We do not use Browser types, IP address, Cookies, Operating Systems, or Clear Gifs to retrieve personal information about you, or other computer users from your computer.

How We Use the Information We Collect

Because we respect your privacy and value our relationship with you, we only use your Personal Information to offer you information about and the opportunity to purchase health care coverage that is right for you or your family. We also use third party partners and affiliates to help us to provide these services so we may share your information with these third parties and affiliates for such purposes. These third parties and affiliates are not authorized by us to use your Personal Information in any other way.

Since Aggregate Information does not include Personal Information, we reserve the right to use and share this information with others. However, we primarily use this information to customize your experience on our Site, to help us improve the quality of the Site, and to make your use of the Site easier and more valuable to you.

We do not sell, license, transmit or disclose Personal Information that you provide to us except with the following exceptions:

  • Upon your authorization (for example, in connection with your requests for information);
  • When such disclosure is necessary to support your application to our health insurance contractors or agents;
  • To our affiliates and third party partners as described above; and
  • When required or permitted by law

HIPAA Notice of Privacy Practices

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule allows individuals who provide health information to covered entities or their business associates the right to receive a notice that describes how their health information may be used and/or disclosed and how to acquire access to this information. Neither nor our parent, Health Plan One, will ask for or accept medical records from you. However, you may provide certain health care information about yourself to us or to Health Plan One in order for us to assist you in applying for insurance coverage. But we only use your health care information for that purpose and for no other purpose whatsoever. Nor do we ever provide your health care information to third parties, except for the health insurance providers (or their agents) to whom you are submitting your application.

Data Security

We maintain that your personal information should remain as Personal Information, by providing secure transmission and storing of your information. We use industry-technologies when transferring and receiving consumer data exchanged with our website and web server.

Anti-Spam Policy

Spam is commercial e-mail or unsolicited bulk e-mail which has not been requested by the recipient. Unless you submit your e-mail address to, you will not receive communications. Submitting your e-mail/personal information to websites to which we are linked, or linked to us, we are not responsible for their practices. You can, if you wish, remove your contact information from the third-party by clicking here.

Linking to Other Sites

From time to time we will provide links to other web sites, not owned or controlled by us. We cannot control the privacy practices of these. sites Therefore, we encourage you to review the privacy practices of any web site you visit. We do not necessarily endorse that website; nor are we able to guarantee the quality or accuracy of information you may receive from other websites.

Privacy Statement and Changes

This Privacy Policy is effective as of the date set forth below. We reserve the right to make changes to the Privacy Policy on any occasion. We recommend that you frequently review the Privacy Policy for any changes or additions. Any changes or updates made to the Privacy Policy will be performed here.

This document describes current Privacy Policy. It is not a contract, however, and is not intended to and does not create any contractual or other legal rights in or on behalf of you or any other party.

Contact Us

Any questions or concerns regarding this Policy, please contact us. If you choose to contact us via e-mail, we request that you do not send personal information, such as Social Security Numbers, as we cannot confirm the safety and security of such information.

LAST UPDATED: Jan. 3, 2012